Surfsight Frequently Asked Questions


Does the Surfsight camera record the driver as well?

Yes, the Surfsight camera does have a built-in driver-facing camera. The driver-facing camera records in 720p HD with integrated infrared.

A setting is available to the admin to disable the recording if needed for driver privacy.


How much data is stored in the cloud and how long for?

31 days of event data


Is there a way to see a list of all of your Events from a particular day? For example, I potentially have 100 cameras on the account and would like to see a list of all Events that occurred yesterday without having to click on each camera one by one.

Not yet available, but it will be soon—no current ETA. (01/25/22)


Are there plans to have an Event detect if a driver is driving too close to the vehicle in front of it? (Tailgating)

This is coming up with the next Firmware update. It is currently in beta, and we expect it to be available in March - April 2022


Would the forward-facing camera be able to detect Events if the front windshield reflects what the driver is doing? The example they gave was if the driver-facing camera is turned off, and the driver is driving at night, would their reflection in the mirror be enough for the forward-facing camera to detect any distracted driving Events?

No - Road facing camera is only ingesting road data

MF_WHT

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