Surfsight Support Page

Surfsight-Camera

Surfsight AI-12 Camera Support

What's Included

AI-12 Camera

Mounting Bracket

Hardwire Kit

Specialty Screwdriver

Frequently Asked Questions

Surfsight Frequently Asked Questions

Surfsight FAQs for Customers and Dealers

Table of Contents

Hardware Install

Hardware Features

Dash Cam Screen

Live Video

Retrieve Recordings

Using the Platform

Using the dash cam to self correct

Managing cameras from the cloud

Monitoring your fleets from the maps

Safety events administration

Additional Help

Hardware Install

Mount the dashcam onto your windshield

Connect the dashcam to a power source

Hardwire the dashcam to the vehicle fuse box

(Optional) Connect the dashcam to an OBDII port for power

Set the dashcam viewing angles

Calibrate the dashcam sensors

Hardware Features

Standby mode

Set and manage your dashcam PIN

The tamper-proof case

Cabin camera cover

Dash Cam Screen

Navigate the dashcam screen

Navigate the dashcam screen for drivers

Live Video

View live video from Maps

View live video from Cameras

Retrieve Recordings

Get around the Recordings area

View recordings from the cloud

Download recordings

Using the Platform

Navigate the Surfsight cloud app

Create groups for dashcams

Search in the cloud

Using the dash cam to self correct

Driving alerts

View live video from the dashcam

View recorded videos from the dashcam

Managing cameras from the cloud

Edit or delete a single dashcam

Add a dashcam to a different organization

Edit group name or delete multiple dashcams

Customize settings for the dashcam

Customize settings for multiple dashcams

About recorded audio

View data usage

View mobile connection

Set the dashcam Wifi connection using a QR code

Monitoring your fleets from the maps

Navigate to Maps

Track the location of a vehicle in real time

View trip history

View live video from Maps

View vehicle events from Maps

Retrieve recordings from the trip history of a vehicle

Retrieve video events from the trip history of a vehicle

Set a geographic boundary (geofence)

Safety events administration

About Events

Event settings

Bulk event settings

Calibrate the dashcam from the Surfsight cloud

Review events

Retrieve recordings from the time of an event

View vehicle events from Maps

Email alerts

Additional Help

Platform

Hardware

MF_WHT

Protect Your Fleet Today!

Got questions? We’ve got answers. If you have some other questions, feel free to contact us.
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