What defines a stop?
A stop is one or more consecutive messages with a zero speed. Stops can be registered at lights, intersections, in traffic jams, etc. Several messages in succession are joined into one stop.
On low power devices (TTU-720 and ATU-620), can we manually ping the vehicle?
No, due to low power sleep logic, the device does not have consistent contact with the platform or with data service. The device is preset when to report back to the platform, either by a set schedule and/or when certain condition are met, such as movement.
Can you detect skidding or brakes locking?
No, but our harsh braking notification detects a rapid change in momentum and the initial braking action should trigger the Harsh Braking notifications
Can you create a notification for when ALL units have entered or left a geofence?
No, but you can create a notification, that moves your devices to a group, when they enter or leave the geofence. Then under the Monitoring tab, you can easily view what vehicles are in those groups.
What if a speed limit is incorrect?
Speed limits are updated over time, but it is possible that a street may have an incorrectly listed speed limit. If that is the case, simply contact us and let us know where the issue is and we will update accordingly.
How are Speed limits determined?
Speed limits are taken from OpenStreetMaps data. This data is taken from road speed limit signs and calculations based on the road designation as a major highway, minor highway, primary street, along with its physical location as an urban or city road.
Can scripting be customized?
Ask about our customization for additional fees. We can load with a custom script which enables the device to report back to the server after movement is detected from the internal accelerometer.
Can a user “audit trail” report be run? – a report that shows who, when and how often they log in.
Yes, under Reports > New Report Template > For Type, select User. Then select either Log or Logins.
Is a specific harness necessary for MiFleet?
Yes, not all companies provided the 5C260 cable with the LMU2620. As a courtesy to our customers we add this cable to every LMU2620 purchase. This allows for excellent forward compatibility should you decided you want extra features in the future. This same cable is used for PTO. When...
How do we obtain PTO (Power take-off) information from the vehicle?
Before ordering, make sure to specify that PTO will be needed for your application. When installing, make sure the Input-1 wire (should be blue wire) is tied into the PTO. When engaged it should be a high (>4.5vDC) and when off should be a float or ground, it is...
